Someone You Can Count On...

When it all goes wrong--all at once--and you are in way over your head, you need to be able to rely on someone that you know will get the job done. A single point of contact. Someone who is competent and will execute according to what is necessary to get things back on track. Relationships like these are very hard to come by and are becoming more rare as the technology in our lives gets more complicated.

If a company could offer this type of individual service--a professional relationship that allows me to lean on one person for support, before, during, and after my purchase--they would have me as a customer forever. Lets run with that for a minute...

Being able to offer this "one-neck-to-choke" is nearly impossible these days. With broadening product lines and incredibly demanding timelines, it seems like one person just can't handle the entire spectrum. Some companies have totally given up on the idea altogether. It's too expensive. Furthermore, where do you find even one person that has the capacity to fulfill this role, let alone an entire team.

Well, it wasn't easy. But, we found them and we offer them to our customers every day. Our K-20 account managers master this task. Their passion is education and their gifting is in building and keeping relationships. Driven by their desire to take care of each customer's needs, they continue to improve the services we offer and forge new friendships.

Our unique company culture of customer centricity is understandably attractive to clients, but also has been the focal interest of so many talented professionals. Without giving too much away, this is how we do it: We care. We want to help you and grow to be that person that you can always count on. On an individual basis, we strive to cover every angle to ensure that everything goes according to plan. However, when crisis rears its ugly head, you can depend on us to be there for you.